If there is a significant delay in the shipment of your order, we will inform you via email or telephone.
UAE: Within 2 weeks.
Alterations
If you find that your Zamara Jewels piece requires minor adjustments, we are more than happy to accommodate your needs. We offer alterations such as size adjustments and changes to the stone, as long as they do not fundamentally alter the design of the piece. Our skilled artisans will work diligently to ensure that your jewelry fits you perfectly and meets your preferences.
Returns and Exchanges
Due to the nature of our business, where each item is made to order, we are unable to accept returns or exchanges. We take pride in creating unique and meaningful designs inspired by the beauty of nature, and as such, each piece is crafted specifically for you. This ensures that you receive a truly one-of-a-kind jewelry piece.
Contact Us
If you have any questions or concerns regarding alterations or our policy on returns and exchanges, please do not hesitate to contact us. Our dedicated customer service team is available to assist you.
Whatsapp: +971 50 1039018
Email: info@zamarajewels.com
House of Zamara L.L.C