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Delivery

At Zamara Jewels, we are committed to providing exceptional service to our valued customers. We offer complimentary delivery on all orders within the UAE. With our own dedicated delivery driver, you can trust that your jewelry will be handled with the utmost care and delivered to your doorstep in a timely manner.

Please ensure the shipping address you enter in checkout is correct, as we are unable to amend delivery details once your order has left our office.

If there is a significant delay in the shipment of your order, we will inform you via email or telephone.

Delivery time:

UAE: Within 2 weeks.

Custom orders may take longer: 2-3 weeks. 

Alterations

If you find that your Zamara Jewels piece requires minor adjustments, we are more than happy to accommodate your needs. We offer alterations such as size adjustments and changes to the stone, as long as they do not fundamentally alter the design of the piece. Our skilled artisans will work diligently to ensure that your jewelry fits you perfectly and meets your preferences.

Returns and Exchanges

Due to the nature of our business, where each item is made to order, we are unable to accept returns or exchanges. We take pride in creating unique and meaningful designs inspired by the beauty of nature, and as such, each piece is crafted specifically for you. This ensures that you receive a truly one-of-a-kind jewelry piece.

Contact Us

If you have any questions or concerns regarding alterations or our policy on returns and exchanges, please do not hesitate to contact us. Our dedicated customer service team is available to assist you.

Whatsapp: +971 50 1039018

Email: info@zamarajewels.com

House of Zamara L.L.C